The Recession's Over and I Quit!
Richard Finnegan, Founder of the Retention Institute, will be presenting at the onrec Expo 2010 - at the Donald E. Stephens Convention Center, Rosemont-Chicago, IL - where he will be discussing The Recession's Over and I Quit!
PETERBOROUGH, NH, August 05, 2010 /24-7PressRelease/ -- As an HR professional or business leader you more than likely wish that the lower employee turnover caused by the recession will stick around for a while? Unfortunately, history tells us that rebounding economies make employees churn. Even healthcare and other industries that still searched for workers during the down times will see turnover go up.
The real problem for Staffing and HR in these times is there is no established solution for turnover. Combining exit surveys with employee appreciation week seems like it should work, but seldom does. So HR sits in the middle, between top management who holds them accountable and frontline supervisors who drive workers away. Pay and benefits seem important too, but what exactly constitutes a plan to keep the workers you want?
Join Richard Finnegan, author of "Rethinking Retention in Good Times and Bad", for a new-thinking discussion on precise, sequential steps organizations should take to keep their best workers. Richard will explain the Rethinking Retention model for addressing retention, and compare companies' approaches to sales and service to the antiquated ways they manage retention. For more information visit: http://www.Onrec.com/conferenceusa/pages/retention_workshop
Presenter: Richard Finnegan, Founder of the Retention Institute (www.RetentionInstitute.com)
Date and Location: September 14th - Rosemont-Chicago, IL - Donald E. Stephens Convention Center
Mr. Finnegan's work has been praised by BusinessWeek as "offers fresh thinking for solving the turnover problem in any economy", and is co-published by SHRM.
Participants will learn the following and leave with a retention plan for their organization:
1. Turnover's cost is usually under-estimated, so presenting it to top management is a key step in developing shared accountability between Operations and HR
2. Supervisors build relationships that increase retention or drive up turnover...and must be held accountable to retention goals
3. One skill is most important for supervisors to retain top workers and it is not communication, feedback, career development, or recognition
4. Hiring tools are available that reduce early and long-term turnover and are actually free
5. First 90 days are crucial for retention, and measuring your tipping point for early turnover unlocks ways to fix it
6. Certain policies drive retention...and they usually don't include pay and benefits
7. Stay Interviews are far more effective tools than exit surveys and company-wide opinion surveys
The program will also include two case studies that have applied these techniques. One for a hospital that cut nurse turnover by 56% and the other for call centers that reduced turnover by 50% in just 4 months.
The Retention Workshop is co-located with Onrec Expo, the largest global gathering of corporate recruiting leaders. More information is available at www.therecriuitingconference.com
Press Release Contact Information:
Victoria Ryder
Tarsus Group Plc, Online Media
TMT Newswire / Directory Editor
375 Jaffrey Road
Peterborough, NH
USA 03458
Voice: 603-925-1160
Website: Visit Our Website
